Now PK Luck's Terms & Conditions — Fully in Bengali

01 General Terms & Applicability

These Terms & Conditions Now PK Luck (hereinafter referred to as the "Platform" or "we") and its users. By accessing the nowpkluck.com website, creating an account, or using any of our services, you are deemed to have fully accepted these Terms & Conditions.

These terms and conditions apply to all members, registered users, and guest users. If you do not agree to these terms, please refrain from using the platform. Now PK Luck reserves the right to amend these terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

02 Account Registration & Eligibility

To register with Now PK Luck, you must meet the following requirements:

• You must be at least 18 years years of age. Where the legal age requirement in a given country exceeds 18, that higher limit shall apply.
• You must provide accurate and complete information — including your name, address, date of birth, and contact details.
• Each individual may only register one account. If multiple accounts are found, all of them will be closed and any deposited funds may be forfeited.
• Creating an account in someone else's name or under a false identity is strictly prohibited.
• Now PK Luck reserves the right to accept or reject any application.

After registration, Now PK Luck may request KYC (Know Your Customer) verification when required. You may need to submit a national ID, passport, or other government-issued document. Withdrawals may be delayed until verification is complete.

03 Deposit & Payment Policy

The following rules apply when depositing funds into Now PK Luck:

• The minimum deposit amount is specified in the Deposit section of the platform and is subject to change.
• Deposits can be made using approved payment methods, including bKash, Nagad, and Rocket.
• Deposits made through third parties are not permitted. The source of any deposit must be your own account.
• Deposits are usually processed instantly. If there is a delay, please notify our support team.
• Now PK Luck reserves the right to place a hold on deposits in cases of suspicious transactions.

04 Withdrawal Policy & Process

The following conditions apply to withdrawals from Now PK Luck:

• Account verification (KYC) must be completed before submitting a withdrawal request.
• Withdrawals can only be made to the same payment method used for the deposit.
• A minimum withdrawal amount applies. Requests below this threshold will not be accepted.
• Withdrawals are typically processed within 1 to 3 business days. Delays in the verification process may extend this timeframe.
• Withdrawals directly from bonus balance are not permitted. Funds can only be withdrawn once the wagering requirements for the bonus have been fulfilled.
• Now PK Luck reserves the right to suspend withdrawals and conduct an investigation under suspicious circumstances.

For any withdrawal-related issues, please reach out to our support team. We are committed to providing prompt resolutions at all times.

05 Bonus, Promotion & Offer Terms

Now PK Luck offers a variety of bonuses and promotions. Please keep the following general conditions in mind when claiming any of these offers:

• Welcome Bonus: Available to new members only. The welcome bonus can be claimed once per new account.
• Wagering Requirements: Each bonus carries a specific wagering multiplier (e.g., 30x or 40x) that must be met before a withdrawal can be made.
• Duration: Each bonus has a set expiry date. Any unused bonus will be forfeited once the validity period ends.
• Game Restrictions: Certain games may not be available for play with bonus balance. This information is specified on each offer's details page.
• Bonus Abuse: Using multiple accounts or any other strategy to claim bonuses will result in account termination and forfeiture of all bonuses.

06 Gaming Rules & Fair Play Policy

All games at Now PK Luck operate using internationally recognized RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and not predetermined. Fairness is verified through regular third-party audits.

• If a software error occurs in any game, all bets for the affected round will be voided and stakes returned.
• If your connection is lost during a game, the result will be saved on the server and updated the next time you log in.
• In Live Casino games, the dealer's decision is considered final.
• For Sports Betting, bets will be settled after the official result has been announced.

07 Prohibited Activities

The following activities are strictly prohibited on Now PK Luck:

• Creating multiple accounts or using another person's account.
• Coordinating multiple accounts to systematically abuse the bonus system.
• Attempting to hack the platform's software, algorithms, or systems.
• Placing bets using automated scripts, bots, or software.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening, harassing, or defrauding other users.
• Creating an account with false information or attempting to mislead the verification process.

08 Responsible Gaming Policy

Now PK Luck believes gaming should be entertainment, not an addiction. We encourage all players to enjoy games responsibly. To support this, we offer the following:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits at any time.
• Voluntary Break: You may temporarily suspend your account for a set period if needed.
• Self-Exclusion: You can permanently exclude yourself from the platform at any time.
• Reality Check: You can enable notifications to remind you how long you have been playing.

If you feel you may have a problem with gaming, please contact us via our Responsible Gaming Please read the page and contact our support team.

09 Account Closure & Suspension

Now PK Luck may close or suspend an account under the following circumstances:

• If these Terms & Conditions are violated.
• Failure to complete KYC verification or providing false information.
• If there is suspected fraudulent financial activity or risk of deception.
• By order of a court or regulatory authority.

Users may request account closure at any time. You will have the opportunity to withdraw your verified balance before the account is closed. However, if the closure is due to a rule violation, the balance may be forfeited.

10 Privacy & Personal Data

Now PK Luck takes your personal information very seriously. To learn how we collect, store, and use your data, please review our Privacy Policy page for full details.

• Your information is never sold or rented to third parties.
• Information may be shared with authorities where required by legal obligation.
• All data is secured with 256-bit SSL encryption.

11 Disclaimer & Limitations

Now PK Luck is not liable for the following:

• If a game is interrupted due to internet connectivity issues.
• Losses arising from issues with your device or software.
• Delays caused by issues with third-party payment providers.
• Force majeure events — including natural disasters, war, cyber attacks, and similar circumstances.

Now PK Luck always strives to deliver the best service possible; however, we cannot guarantee 100% uptime or uninterrupted service. The platform may be temporarily unavailable for maintenance, and advance notice will be provided where possible.

12 Contact & Dispute Resolution

If you have any questions or complaints regarding these Terms & Conditions, please contact us through the following:

• Email: [email protected]
• Live Chat: Via the chat button in the bottom-right corner of the platform (available 24/7).

We aim to send an initial response within 5 business days of receiving a complaint. Complex matters may take longer to resolve, but you will be kept informed throughout the process.